Is Microsoft Chasing Profits?

2 Tb of cloud storage for Office 365

Yes, Microsoft is chasing profits. It is a public company with a $190 billion construction bill, so the more useful question is whose wallet the chase runs through. This week answers it fairly clearly: the household’s.

Two announcements landed within days of each other. On October 8, Microsoft replaced the six individual 1 TB OneDrive quotas in Microsoft 365 Family and Premium with a single 2 TB pool. A week earlier, Windows 11 version 26H2 shipped with Windows settings backup switched on by default for managed business PCs.

Read quickly, they look like the same move: shrink what you get, then make sure more of your life lives in the cloud you are now short of. Read carefully, they are different moves with a shared direction of travel. One is a margin decision dressed as flexibility. The other is mostly a sensible default carrying a strategy memo in its pocket.

Six terabytes walk into a pool. Two come out.

A fully used Microsoft 365 Family plan now includes a third of the storage it did yesterday, at the same price. Until this week, each of up to six members got a private 1 TB. Under the new model, everyone draws from one shared pool.

PlanBeforeAfter
Microsoft 365 Basic100 GB, one personUnchanged
Microsoft 365 Personal1 TB, one personUnchanged
Microsoft 365 Family1 TB each, up to 6 people (6 TB)2 TB shared, up to 6 people
Microsoft 365 Premium1 TB each, up to 6 people (6 TB)2 TB shared, up to 6 people
Microsoft 365 Pro1 TB each, up to 6 people5 TB shared, up to 6 people

Source: WindowsForum summary of Microsoft’s support pages.

New and upgraded subscriptions get the pool starting October 8, 2026. Existing Family and Premium subscribers switch at their first renewal on or after May 2, 2027, according to Microsoft’s main change page. Its separate quota page says April 1, 2027. Microsoft has managed to publish two deadlines for the same change, which is at least on brand for a company that ships two Control Panels.

Microsoft’s framing is flexibility, and that part is real. Under the old rules, a member who filled their terabyte could not borrow a sibling’s unused space. Now one heavy user can take the whole 2 TB. A solo Family subscriber actually doubles their storage.

The arithmetic for a busy household is less charming. Four people with 700 GB of phone photos each come to 2.8 TB, which Office Watch notes is already 800 GB over the new ceiling. Microsoft’s own FAQ asks whether this is a reduction in storage and then declines to say yes or no.

The exit door is clearly signposted. Add-on storage can take a plan up to 10 TB, and only the account holder can buy it. Stay over the limit and OneDrive goes read-only; after three months it freezes, and after six Microsoft may delete the files. Over-quota accounts can also stop sending and receiving Outlook.com email, a fact that turns “buy more storage” from a suggestion into a hostage note.

The backup that isn’t quite what the headline says

Windows settings backup is now on by default for eligible business PCs running Windows 11 26H2, and it is far smaller than “Windows Backup on by default” makes it sound. It applies to Entra-joined and hybrid-joined enterprise devices whose admins left the policy at Not Configured. It switched on after 26H2 shipped on September 29.

What it saves is your Windows settings and the list of Microsoft Store apps you had installed. It does not copy your documents, photos or the contents of your drive. Restore stays off unless an admin turns it on. Devices in EU Digital Markets Act regions and sovereign clouds are excluded, and Intune or Group Policy can disable it outright (Microsoft’s announcement).

So this is not a storage upsell. A few megabytes of wallpaper preferences will not push anyone into a 10 TB add-on. Nor is it a consumer feature at all, which the more breathless coverage has tended to skip.

It is still worth reading the fine print, because The Register did. Microsoft’s stated goals for the tool include speeding up PC refresh cycles, easing the move to AI-powered PCs, and shifting organisations to a cloud-first way of managing devices and settings. Those are sales objectives with a resilience badge pinned on. The EU carve-out tells you the rest: where a regulator can object to opt-out defaults, Microsoft offers opt-in.

Follow the money (and the hard drives)

The storage cut makes more sense once you see what a terabyte costs Microsoft in 2026. The company expects about $190 billion in capital spending for calendar 2026, up 61% on 2025. Fiscal 2026 (July 2025 to June 2026) alone ran to roughly $175 billion including finance leases.

Part of that bill is plain inflation in the parts bin. CFO Amy Hood attributed about $25 billion of the increase to higher memory and component prices rather than extra capacity. Western Digital has said its hard drive output is sold out for 2026, with cloud customers booking into 2028. Enterprise SSD prices have climbed so steeply that one analysis tracked a 30 TB drive rising more than fourfold in under a year.

In that market, a Family subscriber’s dormant 1 TB allocations are no longer free real estate. They are reserved capacity that could be sold to an AI customer paying far more per gigabyte. Pooling storage reclaims that capacity without cutting a sticker price, which is precisely why it is such an attractive lever.

There is also a pattern. Consumer Microsoft 365 prices rose in early 2025, with Copilot as the justification. Commercial prices rose again in July 2026. Microsoft has also walked back storage before: it promised unlimited OneDrive in 2014 and withdrew it a year later, cutting the free tier from 15 GB to 5 GB for good measure. And universities have spent two years trimming accounts after Microsoft ended unlimited education storage and moved schools to a pooled allowance. Families are simply the latest customers to receive the education treatment.

The case for the defense

Microsoft has a fair argument on both counts, and an honest post should make it.

  • Most families never came close to 6 TB. Pooling fixes a real complaint: storage stranded in one member’s account while another hit the wall. For solo subscribers and one-heavy-user households, the new plan is better.
  • Files stay private. The quota is shared; the files are not. Nobody sees a sibling’s photo library unless it is shared deliberately.
  • Existing customers get runway. Nothing changes until a 2027 renewal, Microsoft promises email notice beforehand, and some subscribers may receive bonus storage (amount and eligibility unannounced).
  • The competition already does this. Google One and iCloud have long sold one storage pool shared across a family, rather than a terabyte per head.
  • Settings backup is a good default. Most organisations that skipped it did so out of inertia, not principle. A help desk that can restore a user’s setup after a reimage saves real hours, and admins keep full control.

All true. None of it changes the direction of the numbers for a family that actually uses the plan it pays for.

Verdict: chasing profits, and passing the bill along

The storage change is a cost transfer. AI demand made storage expensive, Microsoft chose to build for that demand, and the households that used the most of what they paid for are being asked to absorb the difference. Calling it flexibility is accurate in the way calling a smaller pizza “more portable” is accurate.

The backup default is mostly not a money grab. It is a reasonable resilience setting for business PCs, built by a company that also says, in writing, that it wants those businesses refreshing hardware faster and running their fleets from Microsoft’s cloud. Good defaults and good sales strategy are allowed to coincide. They just shouldn’t be mistaken for charity.

Put together, the two announcements describe a company tightening the meter on the consumer side while widening the funnel on the enterprise side. That is what profit-seeking looks like when your capital budget outspends nearly every country’s defence budget. The fair complaint is not that Microsoft wants money. It is that the change was announced as a gift.

What to do before your renewal

  • Find your Family or Premium renewal date in your Microsoft account; that date decides when you switch.
  • Have each member check their OneDrive usage and add it up against 2 TB.
  • Clear the obvious bulk first: duplicate phone uploads, old videos, the Recycle Bin.
  • Hold off on upgrading plans; an upgrade moves you onto the shared pool immediately.
  • Keep a local or second-provider copy of anything irreplaceable. A cloud quota is a pricing decision, and pricing decisions change.
  • IT admins: decide on settings backup deliberately in Intune or Group Policy rather than inheriting the default.

Sources